Returns

Returns, credits and refunds for change of mind only within 14 days from the day you receive the goods. 

Returns are handled from Australia.

Customer is responsible for freight when sending an item back.

  • Any returned goods must have been tried on with undergarments.
  • All goods must have original tags attached
  • All goods MUST be returned in original packaging.
  • Any items sent back not in original condition will not be exchanged nor refunded and returned to sender. 

Permanent mark-down items sales are FINAL and not not able to be returned. 

For any returns, please email hello@ccluxe.com.au, or call 0455 127 885.

We reserve the right to repair, exchange, then refund on any faulty items.